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Terms of service

SHIPPING AND POSTAGE
We will process your order as soon as possible within standard business hours. Please note that stated delivery time is estimated for within business hours, and does not include any time for processing your order. We will email you a confirmation once your order has been shipped, which will include a tracking number.

When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays. Please also add a phone number, as couriers will use this to contact you if they are having difficulty delivering your parcel.

We take no responsibility for charges or delays incurred at receiver's end as this can vary depending on the rules of customs in each country. For further details on our shipping policies, please refer to the Customs Information page.

TERMS AND CONDITIONS

GENERAL
We endeavour to keep our stock levels up to date, there is a possibility the size you have ordered may recently be out of stock. In this unlikely event, we will refund you immediately and contact you via the email address supplied on your account.

When converting prices to another currency or when an item is charged to a credit card, a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates and credit card company charges.

We may change the online prices at any time. In the unlikely event a product is listed at an incorrect price, we may cancel any order placed and refund the full amount of the price paid.

Once an order is posted we take no responsibility for charges incurred at receiver's end as this can vary depending on the rules of customs in each country.

SECURE SHOPPING
We accept Visa, MasterCard, American Express, Apple Pay, Google Pay and Paypal Pay.

The name that will appear on your statement will be SP * BADARO. Badaro is a New Zealand registered business.